Privacy Policy

Last Updated: [Date]

1. Introduction

WebTracker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us:

• Account Information: Name, email address, password
• Payment Information: Processed securely through Stripe
• Profile Information: Company name, team member details
• Communication: Support requests, feedback

2.2 Automatically Collected Information

• Usage Data: Features used, pages visited, actions taken
• Device Information: Browser type, operating system, IP address
• Cookies: Session management, preferences, analytics

2.3 Tracking Data

• Competitor Information: URLs and content you choose to track
• Change History: Historical data of tracked websites
• Custom Tracking Rules: Your configured monitoring parameters

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process payments and send invoices
• Send service-related notifications
• Respond to support requests
• Improve and optimize the Service
• Detect and prevent fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We never sell, rent, or trade your personal information.

4.2 Service Providers

We share information with third-party service providers:

• Stripe: Payment processing
• Resend: Email notifications
• Vercel: Hosting and infrastructure
• Analytics: Service improvement (anonymized data)

4.3 Legal Requirements

We may disclose information if required by:

• Law or legal process
• Government authorities
• Protection of rights and safety

5. Data Security

We implement appropriate security measures:

• Encryption in transit and at rest
• Regular security audits
• Access controls and authentication
• Secure development practices

However, no method is 100% secure. We cannot guarantee absolute security.

6. Data Retention

• Account Data: Retained while account is active
• Tracking History: Retained based on your subscription plan
• Deleted Accounts: Data removed within 90 days
• Legal Requirements: May retain longer if legally required

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt-out of marketing communications

7.2 Cookies

You can control cookies through browser settings. Disabling cookies may affect Service functionality.

7.3 Do Not Track

We do not currently respond to Do Not Track signals.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13.

10. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for their privacy practices.

11. California Privacy Rights (CCPA)

California residents have additional rights:

• Right to know what information is collected
• Right to delete personal information
• Right to opt-out of data sales (we don't sell data)
• Right to non-discrimination

12. European Privacy Rights (GDPR)

European users have additional rights:

• Legal Basis: Contract performance and legitimate interests
• Data Portability: Export your data in machine-readable format
• Right to Object: Object to certain processing activities
• Supervisory Authority: File complaints with data protection authorities

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via:

• Email notification
• Service announcement
• Updated "Last Updated" date

14. Contact Us

For privacy-related questions or concerns:

• Email: privacy@webtracker.ai
• Data Protection Officer: dpo@webtracker.ai
• Address: [Your Company Address]

15. Data Processing Agreement

Enterprise customers may request a Data Processing Agreement (DPA) for additional contractual commitments regarding data processing.